Community Detective, Issue #12: World of Warcraft

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Filed under: World of Warcraft, Fantasy, MMO industry, Opinion, Community Detective

Hey look, it's time for another installment of Community Detective! This week, boys and girls, we're going to venture where many folks have ventured before: the lands of Azeroth. That's right, World of Warcraft awaits, and I figured it's high time we took a look at the community and customer service aspects of the industry's resident titan. To be honest, I had a bit of an ulterior motive: I've been playing the game in my spare time, the better to get in and enjoy the old-world scenery a bit before Deathwing does his Pearl Harbor re-enactment on December 7th. So, why not kill two birds with one stone, right?

While the reigning MMORPG subscription champion's community is often referred to as the stuff nightmares are made of, the customer service is some of the best in the business. Yes, yes, I know, WoW's devs stole your lunch money, kicked your dog, and ran over your mother with their gold-plated sports coupes, so how much did Blizzard pay me to say it has good customer service?

Flip past the cut to find out.Continue reading Community Detective, Issue #12: World of Warcraft

Community Detective, Issue #12: World of Warcraft originally appeared on Massively on Tue, 09 Nov 2010 16:00:00 EST. Please see our terms for use of feeds.




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