Community Detective Issue #15: 2010's best (and worst) case files

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Filed under: World of Warcraft, Fantasy, Sci-fi, Fallen Earth, MMO industry, Warhammer Online, Opinion, Vanguard, Global Agenda, Community Detective

Hi kids, it's your friendly neighborhood Community Detective and I'm back with the final issue of 2010. Next year looks to be an exciting and somewhat scary time for MMORPG communities and customer service. Not only are we staring down the barrel of four new hugely anticipated AAA titles (RIFT, TERA, Guild Wars 2, and The Old Republic), but there are also quite a few existing games that I've yet to visit in an official capacity, as well as a couple that have undergone drastic changes and merit another review (the F2P conversion in Lord of the Rings Online and sweeping server merges in Aion and EverQuest II, for example).

Prior to moving forward, however, it's always fun to take a look back (particularly at this time of year). Join me after the cut for a year-end recap of 2010's most memorable case studies.Continue reading Community Detective Issue #15: 2010's best (and worst) case files

Community Detective Issue #15: 2010's best (and worst) case files originally appeared on Massively on Tue, 21 Dec 2010 10:00:00 EST. Please see our terms for use of feeds.




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